Enterprise Content Management Product Selection

{
  "buyer": {
    "id": "GB-COH-02366661",
    "name": "THAMES WATER UTILITIES LIMITED"
  },
  "date": "2026-01-08T13:29:55Z",
  "id": "001467-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0601e3",
  "parties": [
    {
      "additionalIdentifiers": [
        {
          "id": "PNQQ-4647-DTCV",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Reading",
        "postalCode": "RG1 8DB",
        "region": "UKJ11",
        "streetAddress": "Clearwater Court"
      },
      "contactPoint": {
        "email": "procurement.support.centre@thameswater.co.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Private utility",
            "id": "privateUtility",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-COH-02366661",
      "identifier": {
        "id": "02366661",
        "scheme": "GB-COH"
      },
      "name": "THAMES WATER UTILITIES LIMITED",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2026-04-30T23:59:59+01:00"
    },
    "description": "Thames Water Utilities Limited seeks to procure an Enterprise Content Management (ECM) platform. The scope excludes implementation or professional services  The ECM solution will manage unstructured and semi\u2011structured content including documents, records, emails, images, and collaboration artifacts, with robust governance, security, retention and discovery capabilities.\nThe Authority intends to award a single contract covering software subscription/licenses. Thames Water reserves the right to refine the award criteria.\nThames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ \u0026 submitting of the PSQ is Monday, 2 Frbruary 2026, at 10 am.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2026-01-08T13:29:55Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "001467-2026",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/001467-2026"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2026-01-23T17:00:00Z"
    },
    "expressionOfInterestDeadline": "2026-02-02T10:00:00Z",
    "id": "TC2417",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Software package and information systems",
            "id": "48000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKI"
          },
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKJ"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "The contract will be awarded based on an evaluation:\nSolution Capability - Ability of the ECM platform to meet Thames Water\u0027s core requirements for managing enterprise content, including governance, security, retention, and discovery.\nIntegration \u0026 Compatibility - Seamless interoperability with existing Thames Water systems and support for future scalability.\nCompliance \u0026 Security - Adherence to UK data protection regulations and robust security features to safeguard sensitive information.\nUser Experience - Intuitive and accessible interface for end-users and administrators, supporting efficient adoption.\nSupport \u0026 Sustainability - Vendor\u0027s ability to provide ongoing support, updates, and ensure long-term viability of the solution.",
              "name": "Technical",
              "numbers": [
                {
                  "number": 70,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "Total Cost of Ownership (TCO) - Assessment of overall cost including licensing, support, and any future scalability costs.\nPricing Structure \u0026 Transparency - Clarity and competitiveness of pricing model (subscription/licensing terms, renewal costs, and any additional charges).\nValue for Money - Balance between cost and the quality of solution offered, ensuring best economic advantage for Thames Water.\nContractual Flexibility - Ability to accommodate changes in scope, extensions, and options without disproportionate cost impact.\nRisk \u0026 Financial Stability - Supplier\u0027s financial health and ability to deliver long-term commitments without undue risk.",
              "name": "Commercial",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "type": "cost"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2031-04-30T23:59:59+01:00",
          "maxExtentDate": "2033-04-29T23:59:59+01:00",
          "startDate": "2026-04-30T00:00:00+01:00"
        },
        "hasOptions": true,
        "hasRenewal": true,
        "id": "1",
        "options": {
          "description": "The full scope of the services to be provided and any options that may be considered throughout the term of the agreement, is set out in the Specification issued within the Invitation to Negotiate (ITN) document."
        },
        "renewal": {
          "description": "Thames Water envisages that the contract will be awarded for an initial term of 3 years with options to extend by 1 year or longer, up to a maximum overall term of 8 years."
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 5000000,
          "amountGross": 6000000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "goods",
    "procedure": {
      "features": "Thames Water Utilities Limited (\"the Authority\") will award the contract using a Competitive Flexible Procedure comprising a pre qualification stage, successive tendering rounds with negotiation, presentation and a final submission."
    },
    "procurementMethod": "selective",
    "procurementMethodDetails": "Competitive flexible procedure",
    "specialRegime": [
      "utilities"
    ],
    "status": "active",
    "submissionMethodDetails": "Please fill out this form to gain access to the PSQ documents.\nhttps://forms.office.com/e/ZBHfT3K4bT",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "title": "Enterprise Content Management Product Selection",
    "value": {
      "amount": 5000000,
      "amountGross": 6000000,
      "currency": "GBP"
    }
  }
}