Group Medical Insurance for Country Based Staff (& their Dependants) of the British High Commission in Islamabad and British Deputy High Commission in Karachi, Pakistan

{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Medical insurance services",
              "id": "66512220",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "PK",
              "countryName": "Pakistan",
              "region": "PK"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-PPON-PVND-9747-DXWJ",
          "name": "ADAMJEE INSURANCE COMPANY LTD"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PXRR-8771-PHVX",
    "name": "Foreign, Commonwealth and Development Office"
  },
  "contracts": [
    {
      "aboveThreshold": true,
      "agreedMetrics": [
        {
          "description": "Turnaround time of claims handled and processed (1 week)\nClaim accuracy where claims are paid correctly without errors, overpayments, or underpayments, for reliability and consistency of claims processing quality",
          "id": "1",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 6
              }
            }
          ],
          "title": "Claim Cycle Time and Accuracy"
        },
        {
          "description": "Number of official tie-ups with various hospitals within Pakistan (including outside Islamabad and Karachi) for cashless insurance facility\nNumber of tie-ups with various hospitals outside Pakistan \nIntroduction/Promotion of new features or enhancements to BHC \u0026 BDHC",
          "id": "2",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 6
              }
            }
          ],
          "title": "Innovation adaptation and continuous improvements"
        },
        {
          "description": "Initiate regular feedback gathering mechanisms from BHC \u0026 BDHC to gauge satisfaction level with the services provided.\nProvide helpful resolutions to BHC \u0026 BDHC inquiries and meet service level agreements.\nOffering periodic refresher sessions to guide BHC staffs about the benefits (4 sessions per year)",
          "id": "3",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 6
              }
            }
          ],
          "title": "Customer satisfaction"
        }
      ],
      "awardID": "1",
      "dateSigned": "2025-12-01T00:00:00+00:00",
      "documents": [
        {
          "datePublished": "2026-01-07T09:37:02Z",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "000913-2026",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/000913-2026"
        }
      ],
      "hasRenewal": true,
      "id": "1",
      "period": {
        "endDate": "2026-11-30T23:59:59+00:00",
        "maxExtentDate": "2028-11-30T23:59:59+00:00",
        "startDate": "2025-12-01T00:00:00+00:00"
      },
      "renewal": {
        "description": "The Contract Period begins on 1 December 2025 and ends on 30 November 2026 (the \u201cTerm\u201d). The Authority may elect to extend the term by 1+1 years by providing the Contractor with 10 days\u2019 notice before the end of the Term. Any extensions to the Contract Period shall be mutually agreed between Authority and Contractor and confirmed in writing in accordance with Condition F3 of the Contract."
      },
      "status": "active",
      "title": "Group Medical Insurance for Country Based Staff \u0026 their Dependents of British High Commission Islamabad \u0026 British Deputy High Commission Karachi",
      "value": {
        "amount": 354347,
        "amountGross": 354347,
        "currency": "GBP"
      }
    }
  ],
  "date": "2026-01-07T09:37:02Z",
  "id": "000913-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0526da",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SW1A 2AH",
        "region": "UKI32",
        "streetAddress": "King Charles Street"
      },
      "contactPoint": {
        "email": "SouthAsia.Procurement@fcdo.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://www.gov.uk/government/organisations/foreign-commonwealth-development-office"
      },
      "id": "GB-PPON-PXRR-8771-PHVX",
      "identifier": {
        "id": "PXRR-8771-PHVX",
        "scheme": "GB-PPON"
      },
      "name": "Foreign, Commonwealth and Development Office",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "PK",
        "countryName": "Pakistan",
        "locality": "Islamabad",
        "postalCode": "44000",
        "region": "PK",
        "streetAddress": "55-B, First Floor, Ise Towers, Jinnah Avenue, Islamabad, Pakistan 44000"
      },
      "contactPoint": {
        "email": "raza.yasoob@adamjeeinsurance.com"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "vcse": false
      },
      "id": "GB-PPON-PVND-9747-DXWJ",
      "identifier": {
        "id": "PVND-9747-DXWJ",
        "scheme": "GB-PPON"
      },
      "name": "ADAMJEE INSURANCE COMPANY LTD",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "The British High Commission in Islamabad and British Deputy High Commission in Karachi (Pakistan) intends to implement a Group Medical Insurance scheme covering its country based staff members, their spouses and all children. The insurance policy shall provide cover for 1730 lives in BHC Islamabad and 323 lives in BDHC Karachi. \nThe Contract will be initially for the duration of One (01) year, with an option to extend additional Two (02) extensions of 12 months each, based on satisfactory performance provided by the seleced Insurance Agency and conitued business requirement at the BHC Islamabad and BDHC Karachi. The contract/Insurance policy is to start on 1st December 2025 and shall expire on 30 November 2026 (the initial phase). For coverage details please refer documentation in the tender pack.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "CPG-12299-2025",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "Group Medical Insurance for Country Based Staff (\u0026 their Dependants) of the British High Commission in Islamabad and British Deputy High Commission in Karachi, Pakistan"
  }
}