Mental Health Recovery Services: Supported Accommodation (High Support)

{
  "buyer": {
    "id": "GB-PPON-PPRX-1592-MXGN",
    "name": "The Royal Borough of Kensington \u0026 Chelsea"
  },
  "date": "2026-01-05T15:32:46Z",
  "id": "000404-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-055f81",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "W8 7NX",
        "region": "UKI33",
        "streetAddress": "Town Hall, Hornton Street"
      },
      "contactPoint": {
        "email": "procurement@rbkc.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://www.rbkc.gov.uk/"
      },
      "id": "GB-PPON-PPRX-1592-MXGN",
      "identifier": {
        "id": "PPRX-1592-MXGN",
        "scheme": "GB-PPON"
      },
      "name": "The Royal Borough of Kensington \u0026 Chelsea",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2026-05-18T23:59:59+01:00"
    },
    "contractTerms": {
      "financialTerms": "As per the contract."
    },
    "description": "RBKC is seeking experienced providers to deliver high-support mental health accommodation services across two clusters in the borough: North Cluster (Lot 1) and South Cluster (Lot 2). The service will support a minimum of 62 adults with severe and enduring mental health needs, including those with complex co-morbidities such as substance misuse, forensic history, and challenging behaviours.\nKey Requirements:\n24/7 staffed accommodation in a psychologically informed and trauma-informed environment.\nDelivery of Section 117 aftercare under the Mental Health Act and support under the Care Act.\nFocus on recovery, independence, and move-on, with personalised, co-produced support plans.\nProvision of skills development, wellbeing activities, risk management, and social inclusion.\nCompliance with safeguarding, health \u0026 safety, and data protection standards.\nIntegration with statutory and community partners, promoting digital inclusion and assistive technology.\nRobust staffing model, recruitment, training, and supervision strategies.\nPerformance monitoring against KPIs, including resident satisfaction, staff wellbeing, and move-on outcomes.\nAccommodation Details:\nLot 1 (North Cluster): 3 buildings, 29 bed spaces.\nLot 2 (South Cluster): 1 building with 11 bed spaces.  Tenderers must also source additional buildings for at least 22 more units (total 33 minimum) for this Lot.\nContract Highlights:\nBlock-funded support service (rent and housing management excluded).\nProviders must enter into Housing Management Agreements with Registered Providers.\nProviders must demonstrate innovation, social value, and value for money.\nFor full details, including eligibility criteria, service model, and KPIs, refer to the ITT on Jaggaer.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2026-01-05T15:32:46Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "000404-2026",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/000404-2026"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2026-01-23T17:00:00+00:00"
    },
    "id": "ITT_30558",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Social work services without accommodation",
            "id": "85312000",
            "scheme": "CPV"
          },
          {
            "description": "Health and social work services",
            "id": "85000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKI33"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      },
      {
        "additionalClassifications": [
          {
            "description": "Social work services without accommodation",
            "id": "85312000",
            "scheme": "CPV"
          },
          {
            "description": "Health and social work services",
            "id": "85000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKI33"
          }
        ],
        "id": "2",
        "relatedLot": "2"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lotDetails": {
      "awardCriteriaDetails": "Tenderers must identify their preferred Lot within the Qualification Envelope. \nEach Lot will be award to the highest scoring Tenderer for that Lot. \nIn the event of a tie the below tie break procedure will apply:\nTechnical questions will be ranked by weighting. The Authority will compare Tenderer scores question by question, in descending order of weighting, until one Tenderer achieves a higher score. At that point, no further scores will be considered.",
      "maximumLotsAwardedPerSupplier": 1
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Commercial",
              "numbers": [
                {
                  "number": 20,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "name": "Technical",
              "numbers": [
                {
                  "number": 80,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2031-09-30T23:59:59+01:00",
          "maxExtentDate": "2033-09-30T23:59:59+01:00",
          "startDate": "2026-09-01T00:00:00+01:00"
        },
        "description": "LOT 1 - North Cluster\t\nThere are 3 (three) buildings available for use in the North Cluster of RBKC to support a total of 29 (twenty-nine) residents. \nThe Authority reserves the right to amend this configuration.\nThe Successful Tenderer will be required to enter into a Housing Management Agreement with the Landlord(s) prior to contract commencement. \nService\t                  Address\t                                Support Level\tBed Spaces\tRegistered Provider\nHolly Villa\t         170 Holland Road, W14 8AH\t        High\t9\tPeabody\nCedar House           38 St Luke\u0027s Road, W11 1DJ\t        High\t10\tNotting Hill Genesis\nLinden House\t 209 Ladbroke Grove, W10 6HQ\tHigh\t10\tNotting Hill Genesis\nFurther information can be found in the ITT.",
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "2.3.\tThe Authority shall be entitled at its absolute discretion to extend the Contract Period by any number of periods which shall not exceed, in aggregate, the period specified in Clause 2.3.1. In the event that no period is specified in Clause 2.3.1 this Contract shall not be extended.\n2.3.1.\tThe aggregate period by which this Contract may be extended is up to a period of (2) years by two (2) consecutive period of (12) \n2.3.2.\tIf the Authority wishes to exercise its right to extend this Contract under Clause 2.3 it shall serve on the Contractor notice in writing to that effect not less than 6 (six) months or, where a period of notice has been inserted in Clause 2.4.1, the period so stated in Clause 2.4.1, before the expiry of the Contract Period.\n2.3.3.\tThe period of notice required to extend this Contract shall be  three (3) months \n2.4.\tIf and each time the Authority exercises its rights in Clause 2.3, the definition of Contract Period shall be deemed to be amended accordingly and the Contractor shall continue to provide the Services to the Contract Standard at the Contract Price prevailing on the date of the extension as revised from time to time in accordance with Clause 3."
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "As outlined in ITT documents",
              "type": "economic"
            },
            {
              "description": "As outlined in ITT documents",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "title": "Lot 1 North Cluster",
        "value": {
          "amount": 5754000,
          "amountGross": 6904800,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Commercial",
              "numbers": [
                {
                  "number": 20,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "name": "Technical",
              "numbers": [
                {
                  "number": 80,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2031-09-30T23:59:59+01:00",
          "maxExtentDate": "2033-09-30T23:59:59+01:00",
          "startDate": "2026-09-01T00:00:00+01:00"
        },
        "description": "LOT 2 - South Cluster \nThere is one building available for use in the South Cluster of RBKC. Tenderers must have arrangements in place to provide a minimum of 22 units in addition to the 11 noted within the South Cluster area. This is a PASS / FAIL requirement, further information can be found in paragraph 16.18 of the ITT.\nThe Successful Tenderer will be required to enter into a Housing Management Agreement with the Landlord(s) prior to contract commencement. \nThe Authority reserves the right to amend this configuration.\nService\t                           Address\t                         Support Level\tBed Spaces\tLandlord\nRichardson House\t84 Redcliffe Gardens, SW10 9HH\tHigh\t11\tNotting Hill Genesis\nFurther information can be found in the ITT.",
        "hasRenewal": true,
        "id": "2",
        "renewal": {
          "description": "2.3.\tThe Authority shall be entitled at its absolute discretion to extend the Contract Period by any number of periods which shall not exceed, in aggregate, the period specified in Clause 2.3.1. In the event that no period is specified in Clause 2.3.1 this Contract shall not be extended.\n2.3.1.\tThe aggregate period by which this Contract may be extended is up to a period of (2) years by two (2) consecutive period of (12) \n2.3.2.\tIf the Authority wishes to exercise its right to extend this Contract under Clause 2.3 it shall serve on the Contractor notice in writing to that effect not less than 6 (six) months or, where a period of notice has been inserted in Clause 2.4.1, the period so stated in Clause 2.4.1, before the expiry of the Contract Period.\n2.3.3.\tThe period of notice required to extend this Contract shall be  three (3) months \n2.4.\tIf and each time the Authority exercises its rights in Clause 2.3, the definition of Contract Period shall be deemed to be amended accordingly and the Contractor shall continue to provide the Services to the Contract Standard at the Contract Price prevailing on the date of the extension as revised from time to time in accordance with Clause 3."
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "As per the ITT",
              "type": "economic"
            },
            {
              "description": "Tenderers must have arrangements in place to provide a minimum of 22 units in addition to the 11 noted within the South Cluster area. This is a PASS / FAIL requirement, further information can be found in paragraph 16.18 of the ITT.\nOther conditions of participation can be found in the ITT documents",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "title": "LOT 2 - South Cluster",
        "value": {
          "amount": 6545000,
          "amountGross": 7854000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "riskDetails": "As per the contract.",
    "specialRegime": [
      "lightTouch"
    ],
    "status": "active",
    "submissionMethodDetails": "https://wcc.ukp.app.jaggaer.com/",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2026-02-06T12:00:00+00:00"
    },
    "title": "Mental Health Recovery Services: Supported Accommodation (High Support)",
    "value": {
      "amount": 12299000,
      "amountGross": 14758800,
      "currency": "GBP"
    }
  }
}